FAQ Cheat Sheet: How OpenEnvoy Works with SAP (Without Adding IT Burden)

SAP-driven finance teams often face invoice validation bottlenecks, integration challenges, and fraud risks that slow down operations. OpenEnvoy streamlines AP automation with seamless SAP integration, real-time invoice validation, and minimal IT effort, ensuring faster processing, greater accuracy, and enhanced security. We answer some of the most common questions IT teams ask about how OpenEnvoy works with SAP.

🔹 Can you demo how SAP integrates with OpenEnvoy?

Yes, we demo how AP works with SAP within a demo environment.

🔹 Does OpenEnvoy require a new system?

No. OpenEnvoy integrates natively with SAP S/4HANA and ECC ensuring a seamless transition without requiring a new AP system or supplier portals.

• No rip-and-replace: Works within existing SAP workflows without changing procurement or finance operations.
• Supports SAP-native document flows: Processes both PO and non-PO invoices while keeping ERP approvals intact.
• Automates OpenText workflows: Replaces manual invoice validation while maintaining compliance with SAP rules.
  

🔹 Will OpenEnvoy slow down SAP performance?

No. OpenEnvoy offloads validation and invoice matching outside of SAP, reducing ERP processing strain.

• Cloud-based processing ensures that invoice validation occurs externally, minimizing impact on SAP resources.
• Faster exception handling by using AI-driven multi-way matching before invoices reach SAP, reducing bottlenecks.
• No additional IT burden: No database modifications, custom coding, or middleware required—OpenEnvoy works via secure API connections.

✅ Result: SAP runs faster as OpenEnvoy prevents invalid invoices from overloading the system.

🔹 Can OpenEnvoy validate historical invoices, or just new transactions?

Both. OpenEnvoy supports real-time validation of new invoices and retroactive matching of historical transactions to uncover past errors.

• Automated data audits: OpenEnvoy scans previous invoices, POs, and receipts to identify billing errors, duplicates, and fraud.
• Historical data ingestion: Customers can import legacy invoices from SAP for retroactive validation.
• Detects overpayments from past invoices: Prevents vendors from resubmitting altered invoices with slightly different details.

✅ Result: Recover past overcharges and prevent repeat invoice fraud.

🔹 Is OpenEnvoy secure? Does it train external AI models on customer data?

Yes, OpenEnvoy is secure. No, OpenEnvoy does not train external AI models on customer data.

• No external AI training: OpenEnvoy never sends invoice data to external LLMs—all processing happens in an isolated, private environment.
• SOC 2 Type II & ISO 27001 compliant: Meets enterprise-grade security requirements.
• No changes to SAP security policies: OpenEnvoy follows SAP’s role-based access controls, ensuring only authorized users interact with invoice data.
• Data remains in customer’s infrastructure: All invoices are processed within the ERP and cloud environment, avoiding external exposure.

✅ Result: OpenEnvoy provides full AI-driven automation with zero data security risks.

🔹 Does OpenEnvoy require middleware or a lengthy IT implementation?

No. OpenEnvoy offers a plug-and-play API integration with minimal IT effort.

• Standard SAP connectors: Works with SAP IDocs, BAPIs, and oData API for seamless invoice ingestion.
• Fast deployment: Fully operational within 60 days, without SAP custom development.
• Configurable without IT involvement: Business users can adjust rules, approval flows, and reporting without IT dependencies.

✅ Result: IT teams are not burdened—OpenEnvoy deploys quickly without disrupting SAP operations.