Outdated finance processes consume up to 40% of IT support time. Companies adopting autonomous finance reclaim 70-85% of these resources, freeing IT for strategic work.
The IT cost of manual finance operations
Manual finance processes overload IT teams:
- 60% of downtime is linked to poor finance system integration
- 23-38% of IT tickets come from finance workflows
- Legacy finance systems cost 15-20% more in IT support
🚀 OpenEnvoy example: Valley Farm Transport cut IT workload by 70-85% with AI-driven fraud prevention, freeing three engineers for strategic projects.
5 steps to reduce IT burden through automation
1. Audit IT support impact
- Track finance-related tickets for 30 days
- Measure engineering time spent on finance system maintenance
- Assess month-end processing impact on system performance
2. Align IT and finance goals
Frame automation benefits in both IT and finance terms:
IT benefits
- 70-85% fewer support tickets
- No more custom code maintenance
- 60% fewer security risks
Finance benefits
- 30% lower operational costs
- 50% faster processing times
- 95% fewer human errors
3. Choose the right automation solution
- ERP integration: Avoid heavy IT lift
- AI-powered security: Reduce vulnerabilities
- Low-maintenance design: Minimize API upkeep
OpenEnvoy example: Raney’s digitized 100% of financial operations in 60 days with zero additional IT headcount.
4. Implement in phases
- Phase 1 (2-4 weeks): Audit workflows, define KPIs
- Phase 2 (4-6 weeks): Automate core tasks, set up integrations
- Phase 3 (4-8 weeks): Deploy AI, establish autonomous workflows
Most companies see IT support reductions by Phase 2.
5. Track key success metrics
- Finance-related IT tickets eliminated
- Hours of IT support reallocated to strategic work
- Security incidents tied to manual processes reduced
Common implementation challenges
Start transforming today
By 2026, IDC predicts CIOs who delay finance automation will lose 30-45% of their innovation budget, with every quarter on manual systems draining IT resources.
OpenEnvoy eliminates this burden with pre-built integrations, enterprise security, and zero maintenance, cutting IT support tickets by 85% and freeing teams for strategic work.
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